Emergency Rental Assistance Program

These federal funds can be used for utility payment help for low-income renters, for current or overdue utility bills. If not residing in Worcester but elsewhere in Massachusetts, search here to apply through your Regional Housing Administering Agencies

The City of Worcester has provided funding to Worcester Community Action Council, Inc. to provide an emergency payment to tenants at risk of eviction because of the economic impact of COVID-19.  This activity is specifically to prevent Coronavirus spread to people at risk of homelessness through COVID-19 rental assistance.

The program is open to qualifying Worcester tenants at risk of eviction due to the economic impacts of COVID-19 and disbursing rent and utility payments on their behalf. Program Assistance is limited to a total of $ 3,000 per rental unit. This assistance is not considered an income payment.

All information supplied with be kept completely confidential.

Eligibility Requirements


Applicant must qualify as low income at/or below 80% AMI and be able to document loss of income due to COVID-19. Income limits outlined below. Prioritization is given for those ineligible for unemployment assistance.

Applicant must have been a Worcester resident on March 1, 2020.

Applicant must not have received RAFT funds or any other COVID related rental assistance since March 1, 2020.

Agency payments are to be made directly to property owners and utility companies.

Tenant and property owner must agree to one of the following:

1. Landlord must agree to waive any additional rent arrearages and not pursue eviction for non-payment of any rent and utility arrearages

2. If arrearages are more than maximum grant value and landlord will not forgive additional rent and utility arrearages, tenant must pay the remainder of the delinquent amount prior to the assistance being granted.

At any time during the application process, the tenant may contact WCAC to answer any questions.. Please call (508) 762-9800 or email and ask for the Emergency Rental Assistance Program.

Need help with your mortgage? The Massachusetts Homeowner Assistance Fund is available for homeowners who are behind in their mortgage payments because of the COVID19 pandemic. The goal is to prevent foreclosures and displacements of eligible homeowners. It is funded by the American Rescue Plan Act.

WCAC is on the move

WCAC will be relocating soon but not just yet! Please continue to visit our main office on the 2nd floor of the Denholm Building, 484 Main Street, Worcester. Lobby hours are 9 a.m. - 4 p.m. weekdays.