Please anticipate delays in processing applications and payments due to the federal cuts in our program causing staffing shortages. Typical annual benefits for fuel assistance are drastically lower this year due to these cuts as well. Heating-related emergencies will be prioritized.

 

Heating-related emergencies include:
      • No heat. If you are heat included in your rent you should contact your landlord.

      • A termination notice from a utility.

      • Less than 1/8 of a tank of oil.

      • Less than three days’ supply of other deliverable fuels.

WCAC is here to help – home heating help is here. Learn more here about applying for help whether you are a returning client or someone finding themselves struggling with home heating bills for the first time.

WCAC’s Home Energy Assistance Program (HEAP), best known as fuel assistance or home heating assistance, helps homeowners and renters pay home heating bills and past due balances on utility bills. Assistance is available for income-eligible households to help pay home heating bills incurred between November 1 – April 30 of each year.

Please email us at to connect with a member of our fuel assistance staff with any questions.


 

CITIES/TOWNS SERVED BY WCAC’S FUEL ASSISTANCE PROGRAM: Worcester, Auburn, Brookfield, Boylston, Charlton, Charlton City, Charlton Depot, Douglas, Dudley, East Brookfield, Holden, Jefferson, Leicester, Cherry Valley, Rochdale, Millbury, North Brookfield, Oakham, Oxford, North Oxford, Paxton, Rutland, Southbridge, Spencer, Sturbridge, Fiskdale, Sutton, Manchaug, Warren, West Warren, Webster, West Boylston, West Brookfield.

If your community is not listed, please click this link to contact an alternate agency for help.

 

Shutoff Notice/Fuel Assistance Callback Request