FAQ’s

Who Can Get Supplemental Nutrition Assistance Program (SNAP) Benefits?
If the people in your household unit are:

  • Low income
  • US citizens for legal non-citizens and without a lot of assets

Who Is Counted As Part Of My Household?

  • All People who buy, prepare and eat meals together

What Should I Bring With Me When I Apply?

  • Identification showing your name & address
  • Proof of Income: Last four pay stubs, copies of checks or official statement of the amount and frequency of payments
  • Social Security Numbers for all Members Applying
  • Bank Book or Current Bank Statements
  • Receipts for Child Care, or the care of other dependents who cannot care for themselves
  • Receipts for housing costs, heating and utilities
  • If you are not a citizen, bring proof of legal non-citizen status
  • Medical Bills – if you are age 60 or older or if you are disabled

What Happens After I Apply?

  • You will receive a decision by mail within 30 days
  • If you are eligible, you will receive SNAP benefits dating back to the day you filed the application
  • If you are eligible, you or your authorized representative will receive SNAP benefits through an Electronic Benefit Transfer System (EBT card)

Emergency Applications:
Some People can get SNAP benefits within seven days of applying

  • If you have less than $150 in income per month
  • If you have less than $1000 in assets
  • If your combined income and assets are less than your combined monthly rent or mortgage and utility expenses

Additional information available at http://www.mass.gov/snap

WCAC is on the move

WCAC will be relocating soon but not just yet! Please continue to visit our main office on the 2nd floor of the Denholm Building, 484 Main Street, Worcester. Lobby hours are 9 a.m. - 4 p.m. weekdays. 

IF YOU ARE FACING A NO-HEAT EMERGENCY AFTERHOURS OR WHEN THE IS AGENCY IS CLOSED, PLEASE EMAIL AND CONTACT YOUR FUEL VENDOR DIRECTLY.