The same free tax preparation service offered at WCAC in prior years is available this year in a safe, virtual format. You can submit your tax documents online and will be contacted by a certified tax preparer via phone call, text or email. They will work with you until you review your draft return, e-sign it and we e-file it for you. Typically, returns take about a week, but will likely take longer during the beginning of the season when we receive many applications at the same time. Please be patient and treat the volunteer tax preparers with respect. Click the Get Your Refund image below to get started. No in-person contact.