The same free tax preparation service offered at WCAC in prior years is available this year in a safe, virtual format. You can submit your tax documents online and will be contacted by a certified tax preparer via phone call, text or email. They will work with you until you review your draft return, e-sign it and we e-file it for you.  Typically, returns take about a week, but will likely take longer during the beginning of the season when we receive many applications at the same time.  Please be patient and treat the volunteer tax preparers with respect.  Click the Get Your Refund image below to get started. No in-person contact. 

WCAC is on the move

WCAC will be relocating soon but not just yet! Please continue to visit our main office on the 2nd floor of the Denholm Building, 484 Main Street, Worcester. Lobby hours are 9 a.m. - 4 p.m. weekdays. 

IF YOU ARE FACING A NO-HEAT EMERGENCY AFTERHOURS OR WHEN THE IS AGENCY IS CLOSED, PLEASE EMAIL AND CONTACT YOUR FUEL VENDOR DIRECTLY.